Refund policy
Return & Refund Policy
We offer a 14-day return policy from the date your order is delivered.
Eligibility for Returns:
- Item must be unused, unworn, and in original condition
- Tags must be attached
- No signs of wear, washing, stains, or damage
Non-Returnable Items:
- Final sale items
- Worn, washed, or damaged products
- Items returned without approval
Return Process:
- Contact us at vbsan.help@gmail.com within 14 days
- Once approved, we will provide the return address and instructions
- Unauthorized returns will not be accepted
Refunds:
- Approved returns are eligible for up to 95% refund of the product price
- Shipping fees are non-refundable
- A small portion may be deducted as restocking/processing fee
Refund Method:
- Refunds are issued to the original payment method (Razorpay / PayPal)
- Processing time: 5–10 business days after inspection
Important:
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- We reserve the right to deny returns that do not meet our policy